CUSTOMER CARE

TO KEEP YOUR NYLON IN THE BEST CONDITION, I ADVISE SOAKING YOUR GARMENTS IN LUKEWARM WATER WITH EITHER A MILD DETERGENT OR A SMALL AMOUNT OF WETSUIT CLEANER. IF YOU NEED TO MACHINE WASH, PUT ON A COOL CYCLE AT 30° AND HANG DRY. DO NOT TUMBLE DRY - THIS COULD HARM THE LONGEVITY OF THE PRINT AND FABRIC AS EXCESSIVE HEAT CAN START TO BREAK DOWN THE FIBRES. WASHING CLOTHES TOO OFTEN CONTRIBUTES TO THE AMOUNT OF MICROPLASTICS THAT LEAK INTO THE OCEANS EVERY DAY.

 

WHO WANTS THAT!?

R E T U R N S

IF SOMETHING ISN'T QUITE RIGHT ABOUT YOUR PURCHASE, PLEASE LET ME KNOW BY EMAILING AT; 

 

FALLBAYDESIGNS@GMAIL.COM

 

AND SPECIFY WHAT YOU NEED SUCH AS AN EXCHANGE OR REFUND. YOU HAVE 14 DAYS FROM THE DAY OF PURCHASE TO NOTIFY ME OF THE RETURN. I WILL THEN EMAIL AN UNPAID PRINTABLE RETURNS LABEL. 

I LIKE TO KEEP MY CUSTOMERS HAPPY BY ENSURING THEY'VE MADE THE RIGHT PURCHASE IN TERMS OF PRINT, STYLE AND SIZE. IF YOU HAVE ANY QUESTIONS REGARDING ANY OF THESE ISSUES BEFORE PURCHASING, HEAD TO THE DESCRIPTIONS OF THE PRODUCTS ON THE SHOP PAGE. THERE ARE SIZE CHARTS ATTACHED TO EACH PRODUCT IN THE SHOP.

PLEASE NOTE THAT I ONLY SHIP AROUND THE UNITED KINGDOM FOR NOW.

 

APOLOGIES FOR ANY INCONVENIENCE.

S T O C K I S T S

YOU CAN FIND FALL BAY SWIMWEAR AT THESE UK STORES:

THE BOARD BARN

8-10 CAEN FIELD SHOPPING CENTRE

BRAUNTON

NORTH DEVON

EX33 1EE

connect with me

OR EMAIL ME

FALLBAYDESIGNS@GMAIL.COM

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